Task：You have some problems on the local public transport service, write a letter to the manager of the public transport and explain:
How you normally use the public transport service,
Describe the problems in using the public transport service
What changes you suggest to make
Sample answer：
Dear Sir or Madam,
I am an accountant who take the bus 108 of your company every day to work. I am writing this letter to offer some advice because of some changes I notice recently.
My working time is 9 a.m so I used to take the bus at 8 a.m, considering the distance between my house and my company and the bus was always punctual and neat inside, for which I feel very grateful.
But recently I found out that the bus come late every now and then and once it was late for about twenty minutes. What is worse, the bus is not as clean as usual and there is trash everywhere inside.
So, I want to make some suggestion. First, if the bus could be neat like before, I am sure all the passengers would have a better mood at the beginning of a weekday. More importantly, I believe punctuality is significant for everyone, so I really hope the bus can be on time again.
Looking forward to your reply.
Yours faithfully,
Aurora Wang
(178 words)
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